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ID Card Building Access

Answers to frequently asked questions about using your ID card to get into ºÚÁÏ´«ËÍÃÅ buildings and rooms.

Student Card Access Questions

If you have a TMA account,  and submit a request online. This work request system is monitored between 7:00 a.m. and 4:00 p.m.

You can also call our office at 585-245-5662 between 7:00 a.m. and 4:00 p.m. 

If you need help after 4:00 p.m. or on weekends or holidays, please call University Police at 585-245-5651

Campus Auxiliary Services can replace a lost ºÚÁÏ´«ËÍÃÅ ID card

If your ºÚÁÏ´«ËÍÃÅ ID is ever lost or stolen, you should deactivate it immediately for your protection using the  system. If you find your ID card, it can be turned back on again.

If you are getting no reaction from the card readers (no flashing lights or beeps), your ID card may be dead.

Campus Auxiliary Services can test it for you and if necessary replace. Visit their office in Blake A, Room 108.

Buildings are unlocked during operational hours. Please bookmark this page. Hours may change over breaks or as part of ºÚÁÏ´«ËÍÃÅ’s normal operations.

All residence halls have online card access readers on the exterior of the buildings. These doors are kept in a secure mode all of the time requiring a card swipe to get in. Residents that live in that building have 24 hour access. Residents from other buildings have access to any residence hall between 7:30 a.m. and 7:30 p.m. Off-campus students have no access to residence halls.

If you need after hours access to a building for research, academic work, or performance practice, this access is usually coordinated directly through your department.

In the case of student organizations, after hours access is coordinated through Campus Scheduling & Special Events.

You need your ID for your meal plan, but dining halls are unlocked during their operational hours — so you will be able to get in without your ID card.

Faculty & Staff Card Access Questions

If you have a TMA account,  and submit a request online. This work request system is monitored between 7:00 a.m. and 4:00 p.m.

You can also call our office at 585-245-5662 between 7:00 a.m. and 4:00 p.m. 

If you need help after 4:00 p.m. or on weekends or holidays, please call University Police at 585-245-5651

Your ºÚÁÏ´«ËÍÃÅ ID card functions as your key.

If you do not have a key now, and do not normally access the building after hours, then you may not need to replace your ID. It’s up to you.

Get in touch with your department access coordinator or email us at facilitiesservices@geneseo.edu and we can put it together for you with department approval.

Email us at facilitiesservices@geneseo.edu and we’d be happy to help you with that (and any other card access questions you have).

Oftentimes your department secretary can assist with this, but we are happy to help as well. Shoot us a message at facilitiesservices@geneseo.edu.

Yes, we can provide access permissions for other buildings (ex: maybe you walk in through South Hall on cold winter days). Sometimes this requires approval from departments in those buildings (Milne, Union, etc.).

Not without approval from Residence Life. If you email them and copy us in (facilitiesservices@geneseo.edu) we can get it set up as soon as they approve it. This works for other spaces on campus that specific departments have control over.

Service and security staff that previously had access with metal keys. This includes staff from Facilities Services, EHS, CAS, CIT, and University Police Department.

Campus Scheduling & Special Events coordinates this as one of the many services they provide supporting events on campus.

Campus Auxiliary Services can replace a lost ID card – but please report it lost to facilitiesservices@geneseo.edu so we can turn it off. If it turns up we are happy to turn it on again.

Not unless you are University Police Department and are conducting an investigation or are Facilities Services troubleshooting an access issue. Also, this type of information is purged from the system on a regularly scheduled basis.

If you are trading in an older ID card for a newer one, CAS may not charge you. Replacing a damaged card may result in a charge. CAS reserves the right to decide when to charge for an ID card.

Newer ID cards have your name in white font. If your name on your ID card is in black font it is an old card and will not work in the system. If you hold your ID card up to a reader it should respond with a red or green light. Green means it is letting you in; red means it is not. No lights mean the card was not read.

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